iGulu Subscription
Find answers to common questions about your iGulu subscription, including how it works, what’s included, billing details, and what happens if you cancel. This section also explains device usage, returns, and buyout options so you know what to expect
How much do I pay at checkout?
See what you pay at checkout, including the security deposit and your first month of brew kits, and what each charge covers.
What is the security deposit, and what does it cover?
Learn what the security deposit is used for, what it covers, and why it does not replace other device-related responsibilities.
What can I change in my subscription, and what can’t I change?
Understand which subscription details you can update, which ones are fixed, and why some changes are not available.
How do I cancel my subscription?
Learn how to cancel your iGulu subscription, what happens to billing, and what steps follow after cancellation.
What happens after I cancel my subscription?
Understand what happens after cancellation, including device return or buyout options and required next steps.
How do I return the device after cancellation?
See how to return the device after canceling your subscription, including timelines, shipping, and deposit deductions.
How does the buyout option work?
Learn how the device buyout option works, how pricing changes over time, and when ownership transfers.
What happens if I don’t return the device after cancellation?
Understand what happens if the device is not returned after cancellation, including charges and account actions.
Who owns the device during the subscription?
Find out who owns the device during your subscription and when ownership may transfer to you.
Who should I contact if I have questions about my subscription?
Get help with your iGulu subscription, including billing, cancellation, device returns, or buyout questions, and learn how to contact our support team.