Learn how to safely unpack your machine and check included components.

<div data-page-id="ZiHxd6CDyoUqYyxzaUbcOChenne" data-lark-html-role="root" data-docx-has-block-data="false" id="isPasted">For the easiest guidance, start by watching our&#xA0;unboxing video&#xA0;below. It shows how to remove the packaging safely and what comes inside the box.</div> <iframe width="100%" src="https://www.youtube.com/embed/2WtBZmIsUdQ?&amp;list=PL5tiTWVG6KyX6wQNM_tQv3ynU2T_dNAlE&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable">&#xA0;&#xA0;&#xA0;</iframe><h2 data-start="911" data-end="943" id="isPasted">How to unbox your machine</h2>Step 1 &#x2014; Open the top of the box Lift the flaps and remove the top protective foam layer.Step 2 &#x2014; Take out the brewer machine Hold the machine with both hands and lift it out carefully. Place it on a flat, stable surface.Step 3 &#x2014; Remove the protective packagingStep 4 &#x2014; Take out the accessories Remove the fermentation keg, tubes, tap handle, adapters, tools, and the power adapter.Step 5 &#x2014; Confirm that all items are includedNote: Some bundle versions may include additional accessories.<hr data-start="1550" data-end="1553"><h2 data-start="1555" data-end="1577" id="what-to-do-next">What to do next</h2>Once everything is unboxed, continue with:<ul data-start="1623" data-end="1714"><li data-start="1623" data-end="1666" style="font-family: Inter; font-size: 16px;"><a href="https://help.igulu.com/en-US/articles/app-setup-349927" target="_blank" rel="noopener noreferrer">APP Setup</a>&#xA0;&#x2192; Binding your machine</li><li data-start="1667" data-end="1714" style="font-family: Inter; font-size: 16px;"><a href="https://help.igulu.com/en-US/first-brew-3531609" target="_blank" rel="noopener noreferrer">First Brew</a>&#xA0;&#x2192; Preparing your first batch</li></ul>These guides will walk you through step-by-step.<hr data-start="1766" data-end="1769"><h2 data-start="1771" data-end="1803" id="missing-or-damaged-items">Missing or damaged items?</h2>If any part is missing or damaged, please contact <a data-start="1857" data-end="1874" rel="noopener">support@igulu.com</a> and include:<ul data-start="1891" data-end="1950"><li data-start="1891" data-end="1912" style="font-family: Inter; font-size: 16px;">Your order number</li><li data-start="1913" data-end="1950" style="font-family: Inter; font-size: 16px;">A photo of the items you received</li></ul>We&#x2019;ll help you resolve it as soon as possible.

How to unbox my iGulu F1/S1?

Start your first brew with a step-by-step beginner-friendly guide.

This guide shows you how to prepare your first batch using the iGulu brewer. Follow the steps below or watch the&#xA0;video&#xA0;at the end of this page.<hr>Step-by-step instructions1. Prepare the keg&#xA0; Fill a clean iGulu fermentation keg with room-temperature purified water up to the 116 oz mark.2. Add the hop extract Pour in the hop extract and stir until fully mixed.3. Add the malt extract Add the malt extract and stir well to dissolve it completely.4. Add the dry yeast Sprinkle the yeast on top. You may leave it unstirred or give it a light stir.5. Seal the keg and place it into the machine Insert the keg into your iGulu brewer. Connect the beer tube and gas tube securely.6. Start fermentation Start the fermentation program using the RFID card or by selecting Fermentation Mode manually on the screen.<img src="https://attachments.gorgias.help/B9Zby7ZG4KexeNk3/hc/g5KDM28BMRmx9aBy/2025112809-1da1eb43-45e5-48f7-a9a7-c02e0a3d0d56-brewingguide.jpeg" style="width: 692px;" class="fr-fic fr-dib">Refrence video:<iframe width="100%" src="https://www.youtube.com/embed/NUShahm7Ft4?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable">&#xA0;&#xA0;&#xA0;&#xA0;&#xA0;</iframe>If you run into any issues:See our Troubleshooting section or contact <a data-start="1715" data-end="1732" rel="noopener">support@igulu.com</a> for help.

First Brew

Follow these steps to update your machine to the latest firmware version.

<div data-page-id="RlFZdp98XoatmsxTjBXcQDuznab" data-lark-html-role="root" data-docx-has-block-data="true" id="isPasted">Step 1&#xFF1A;Ensure the device is idle and connected to Wi-Fi (the screen should be on the main menu). <img src="https://attachments.gorgias.help/B9Zby7ZG4KexeNk3/hc/g5KDM28BMRmx9aBy/2025112706-8aa2b571-7511-4e55-a4b5-eff958aa2d59-up1.png" style="width: 300px;" class="fr-fic fr-dib"><div data-type="image" data-ace-gallery-json="{&quot;items&quot;:[{&quot;uuid&quot;:&quot;c726d6a3-853d-4f5d-8b37-47b2ecc4a53a&quot;,&quot;height&quot;:384.67808219178085,&quot;width&quot;:386,&quot;currHeight&quot;:384.67808219178085,&quot;currWidth&quot;:386,&quot;natrualHeight&quot;:873,&quot;natrualWidth&quot;:876,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.4406392694063927,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FD1vKbTseoo0hMWxAyU6c7xojnpg%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;D1vKbTseoo0hMWxAyU6c7xojnpg&quot;,&quot;image_type&quot;:&quot;image/png&quot;,&quot;size&quot;:371952,&quot;comments&quot;:[]}]}"> </div>Step 2&#xFF1A;Tap&#xA0;&quot;Settings &#x2192; Upgrade&quot;on the screen to check for available firmware updates. <img src="https://attachments.gorgias.help/B9Zby7ZG4KexeNk3/hc/g5KDM28BMRmx9aBy/2025112706-930c08fb-9e44-4608-942e-87993cc1295d-up2.png" style="width: 300px;" class="fr-fic fr-dib"><div data-type="image" data-ace-gallery-json="{&quot;items&quot;:[{&quot;uuid&quot;:&quot;ca55456f-3d82-486a-856d-86c8764b7fdb&quot;,&quot;height&quot;:389.99999999999994,&quot;width&quot;:389.99999999999994,&quot;currHeight&quot;:389.99999999999994,&quot;currWidth&quot;:389.99999999999994,&quot;natrualHeight&quot;:874,&quot;natrualWidth&quot;:874,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.44622425629290613,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYPWJbFDA0oAz90xLOMXcO2WFnTh%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;YPWJbFDA0oAz90xLOMXcO2WFnTh&quot;,&quot;image_type&quot;:&quot;image/png&quot;,&quot;size&quot;:206286,&quot;comments&quot;:[]}]}"> </div>Step 3&#xFF1A;If a new version is available, tap&#xA0;&quot;Yes&quot;to start the upgrade. <img src="https://attachments.gorgias.help/B9Zby7ZG4KexeNk3/hc/g5KDM28BMRmx9aBy/2025112706-f8458704-e997-4cd1-9538-ba1d549595e5-up3.png" style="width: 300px;" class="fr-fic fr-dib"><div data-type="image" data-ace-gallery-json="{&quot;items&quot;:[{&quot;uuid&quot;:&quot;493f765a-a56b-4fe5-9591-71b69259d6ad&quot;,&quot;height&quot;:381.562929061785,&quot;width&quot;:382.00000000000006,&quot;currHeight&quot;:381.562929061785,&quot;currWidth&quot;:382.00000000000006,&quot;natrualHeight&quot;:873,&quot;natrualWidth&quot;:874,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.43707093821510307,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FAgTRbgFO6oFED5xPrl0c8dOmnNg%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;AgTRbgFO6oFED5xPrl0c8dOmnNg&quot;,&quot;image_type&quot;:&quot;image/png&quot;,&quot;size&quot;:394259,&quot;comments&quot;:[]}]}"> </div>Step 4&#xFF1A;The firmware upgrade will take a few minutes. Once completed, please restart the device. <div data-type="image" data-ace-gallery-json="{&quot;items&quot;:[{&quot;uuid&quot;:&quot;f9810e36-8c15-419b-af40-7dc3de265727&quot;,&quot;height&quot;:373.99999999999994,&quot;width&quot;:373.99999999999994,&quot;currHeight&quot;:373.99999999999994,&quot;currWidth&quot;:373.99999999999994,&quot;natrualHeight&quot;:873,&quot;natrualWidth&quot;:873,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.4284077892325314,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FE8PYb3CyEopGg2xVbsGcF69Onkf%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;E8PYb3CyEopGg2xVbsGcF69Onkf&quot;,&quot;image_type&quot;:&quot;image/png&quot;,&quot;size&quot;:87423,&quot;comments&quot;:[]}]}"><img src="https://attachments.gorgias.help/B9Zby7ZG4KexeNk3/hc/g5KDM28BMRmx9aBy/2025112706-442148d8-261c-42c5-8486-25fc9a0b385c-up4.jpg" style="width: 300px;" class="fr-fic fr-dib"></div><div data-emoji-id="large_green_circle">Video Reference&#xFF1A;</div></div><iframe width="100%" src="https://www.youtube.com/embed/J-1qH6EIaqM??si=l_bUlwgTmN-p9G1X&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe>

How to upgrade firmware?

Clean your machine for the first time following essential setup steps.

<div data-page-id="RlFZdp98XoatmsxTjBXcQDuznab" data-lark-html-role="root" data-docx-has-block-data="true" id="isPasted" style="text-align: left;"><h2 id="we-recommend-cleaning-the-machine-after-each-brew-cycle-to-ensure-proper-hygiene-and-flavor-consistencyrinse-and-sanitize-the-keg-tubes-and-dispensing-components-following-the-tutorial">We recommend cleaning the machine after each brew cycle to ensure proper hygiene and flavor consistency. Rinse and sanitize the keg, tubes, and dispensing components following the tutorial.</h2><h2 id="1fermentation-keg-cleaning">1.Fermentation Keg Cleaning</h2><div data-emoji-id="white_check_mark">Cleaning Guide&#xFF1A;</div>Step 1&#xFF1A;Press and hold the button on the gas pressure connector while lifting it upward to detach it from the keg.<div data-type="image" data-ace-gallery-json="{&quot;items&quot;:[{&quot;uuid&quot;:&quot;b66cf1b0-b69e-48af-959e-913e314f43d8&quot;,&quot;height&quot;:297,&quot;width&quot;:396,&quot;currHeight&quot;:297,&quot;currWidth&quot;:396,&quot;natrualHeight&quot;:960,&quot;natrualWidth&quot;:1280,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.309375,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSm26bQPxhopWfoxaPBNcpZF6nWd%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;Sm26bQPxhopWfoxaPBNcpZF6nWd&quot;,&quot;image_type&quot;:&quot;image/png&quot;,&quot;size&quot;:239533,&quot;comments&quot;:[]}]}"><img src="https://attachments.gorgias.help/B9Zby7ZG4KexeNk3/hc/g5KDM28BMRmx9aBy/2025112709-063caf73-7b56-44cc-becd-5e6591a9cd42-cleaning1.png" style="width: 300px;" class="fr-fic fr-dib"></div>Step 2&#xFF1A;Press and hold the button on the beer outlet of the keg while lifting the beer tube plug upward to remove it.<div data-type="image" data-ace-gallery-json="{&quot;items&quot;:[{&quot;uuid&quot;:&quot;7c59d030-7888-4270-be68-91e2eb97226c&quot;,&quot;height&quot;:301.5,&quot;width&quot;:402,&quot;currHeight&quot;:301.5,&quot;currWidth&quot;:402,&quot;natrualHeight&quot;:960,&quot;natrualWidth&quot;:1280,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.3140625,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FIO0pbckJSo85ICxzkjGc9dTvn4f%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;IO0pbckJSo85ICxzkjGc9dTvn4f&quot;,&quot;image_type&quot;:&quot;image/png&quot;,&quot;size&quot;:271278,&quot;comments&quot;:[]}]}"><img src="https://attachments.gorgias.help/B9Zby7ZG4KexeNk3/hc/g5KDM28BMRmx9aBy/2025112709-f2a184c1-3e2e-420d-8286-8e796aa526e4-cleaning2.png" style="width: 300px;" class="fr-fic fr-dib"></div>Step 3&#xFF1A;Remove the magnetic tube cap. Then pull the beer tap handle to its fully open position and detach the beer tube.<div data-type="image" data-ace-gallery-json="{&quot;items&quot;:[{&quot;uuid&quot;:&quot;941459f4-a99b-4525-ad22-cec0f98de32f&quot;,&quot;height&quot;:464.39380127620785,&quot;width&quot;:398,&quot;currHeight&quot;:464.39380127620785,&quot;currWidth&quot;:398,&quot;natrualHeight&quot;:1280,&quot;natrualWidth&quot;:1097,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.3628076572470374,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWGuPb7bzMoy7pmxDPNdcUsMhngg%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;WGuPb7bzMoy7pmxDPNdcUsMhngg&quot;,&quot;image_type&quot;:&quot;image/png&quot;,&quot;size&quot;:320147,&quot;comments&quot;:[]}]}"><img src="https://attachments.gorgias.help/B9Zby7ZG4KexeNk3/hc/g5KDM28BMRmx9aBy/2025112709-9cbc0cfe-9af0-4d85-80f8-09454b30a5f7-cleaning3.png" style="width: 300px;" class="fr-fic fr-dib"></div>Step 4&#xFF1A;Lift the safety valve to release the gas inside the fermenter.<div data-type="image" data-ace-gallery-json="{&quot;items&quot;:[{&quot;uuid&quot;:&quot;276d54eb-5573-4a24-80e0-dab87fec8dbf&quot;,&quot;height&quot;:292.5,&quot;width&quot;:390,&quot;currHeight&quot;:292.5,&quot;currWidth&quot;:390,&quot;natrualHeight&quot;:960,&quot;natrualWidth&quot;:1280,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.3046875,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPgUqbH0YwosuelxjT2VchMr9nch%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;PgUqbH0YwosuelxjT2VchMr9nch&quot;,&quot;image_type&quot;:&quot;image/png&quot;,&quot;size&quot;:318790,&quot;comments&quot;:[]}]}"><img src="https://attachments.gorgias.help/B9Zby7ZG4KexeNk3/hc/g5KDM28BMRmx9aBy/2025112709-e9407480-37c7-4949-accd-bc3bbc932f6d-cleaning4.png" style="width: 300px;" class="fr-fic fr-dib"></div>Step 5&#xFF1A;Once all the gas has been released, press down on the center of the lid with both thumbs to disengage it from the locking ring.<div data-type="image" data-ace-gallery-json="{&quot;items&quot;:[{&quot;uuid&quot;:&quot;51c31068-2682-47c3-abfb-4a133afd910d&quot;,&quot;height&quot;:540.8849557522124,&quot;width&quot;:382,&quot;currHeight&quot;:540.8849557522124,&quot;currWidth&quot;:382,&quot;natrualHeight&quot;:1280,&quot;natrualWidth&quot;:904,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.4225663716814159,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FAC4YbiOL8oweW3xwZxsccI03npe%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;AC4YbiOL8oweW3xwZxsccI03npe&quot;,&quot;image_type&quot;:&quot;image/png&quot;,&quot;size&quot;:265222,&quot;comments&quot;:[]}]}"><img src="https://attachments.gorgias.help/B9Zby7ZG4KexeNk3/hc/g5KDM28BMRmx9aBy/2025112709-98330644-8416-4979-b78c-77e1a19359cd-cleaning5.png" style="width: 300px;" class="fr-fic fr-dib"></div>Step 6&#xFF1A;Unlock and remove the locking ring from the lid.<div data-type="image" data-ace-gallery-json="{&quot;items&quot;:[{&quot;uuid&quot;:&quot;6755b8bf-2ada-49a2-b524-766af70b59f1&quot;,&quot;height&quot;:517.4759358288769,&quot;width&quot;:377.99999999999994,&quot;currHeight&quot;:517.4759358288769,&quot;currWidth&quot;:377.99999999999994,&quot;natrualHeight&quot;:1280,&quot;natrualWidth&quot;:935,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.4042780748663101,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNvWTbRB4OoXn44xK2G1crgRfnne%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;NvWTbRB4OoXn44xK2G1crgRfnne&quot;,&quot;image_type&quot;:&quot;image/png&quot;,&quot;size&quot;:368294,&quot;comments&quot;:[]}]}"><img src="https://attachments.gorgias.help/B9Zby7ZG4KexeNk3/hc/g5KDM28BMRmx9aBy/2025112709-08dd2227-eb09-484e-a940-90d8749d7de0-cleaning6.png" style="width: 300px;" class="fr-fic fr-dib"></div>Step 7&#xFF1A;&#xA0;Insert the opener into the gap between the keg and the lid, carefully pry up the lid, and remove it.<div data-type="image" data-ace-gallery-json="{&quot;items&quot;:[{&quot;uuid&quot;:&quot;7206cb64-2d8a-4d8f-ad29-60de7571fe99&quot;,&quot;height&quot;:243.04218749999998,&quot;width&quot;:378,&quot;currHeight&quot;:243.04218749999998,&quot;currWidth&quot;:378,&quot;natrualHeight&quot;:823,&quot;natrualWidth&quot;:1280,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.2953125,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWGSNbmP7ho6VAoxuLOqcInVjncg%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;WGSNbmP7ho6VAoxuLOqcInVjncg&quot;,&quot;image_type&quot;:&quot;image/png&quot;,&quot;size&quot;:316678,&quot;comments&quot;:[]}]}"><img src="https://attachments.gorgias.help/B9Zby7ZG4KexeNk3/hc/g5KDM28BMRmx9aBy/2025112709-1e4851af-ed6e-41ce-93d1-e7d8be31ecc0-cleaning7.png" style="width: 300px;" class="fr-fic fr-dib"></div>Step 8&#xFF1A;Clean the keg and all accessories thoroughly. Reference video&#xFF1A;<div data-emoji-id="large_green_circle"><iframe width="100%" src="https://www.youtube.com/embed/mYfUwDMULkY??si=5Pkb_jR8U_ryIGDX&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable">&#xA0;&#xA0;&#xA0;</iframe> </div><div data-emoji-id="large_green_circle" id="isPasted">Attention:</div><ul start="1"><li data-list="bullet" style="font-family: Inter; font-size: 16px;">To ensure proper airtightness of the keg, a sealing ring is placed between the keg and its lid. This may cause noticeable resistance when removing the lid. Please be cautious of potential beer spray during removal.</li><li data-list="bullet" style="font-family: Inter; font-size: 16px;">The dispensing outlet of the keg can be unscrewed counterclockwise and removed for cleaning. To keep both ends of the pressurized gas inlet properly connected, insert the dispensing tube plug into the keg&#x2019;s dispensing outlet as shown in the diagram, and then clean them together as a single unit.</li></ul><div data-ace-gallery-json="{&quot;items&quot;:[{&quot;uuid&quot;:&quot;cf888dd7-8683-4d84-ab61-b0f60b899457&quot;,&quot;height&quot;:366.203125,&quot;width&quot;:208.703125,&quot;currHeight&quot;:366.203125,&quot;currWidth&quot;:208.703125,&quot;natrualHeight&quot;:1953,&quot;natrualWidth&quot;:1113,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.7249746146101337,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FY3FqbUYFno5Ujdx4QdDchgf8nrb%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;Y3FqbUYFno5Ujdx4QdDchgf8nrb&quot;,&quot;image_type&quot;:&quot;image/png&quot;,&quot;size&quot;:385305,&quot;comments&quot;:[]},{&quot;uuid&quot;:&quot;e7bf5ec7-bdcd-41e5-bb89-69da4c25a0a3&quot;,&quot;height&quot;:367.9375,&quot;width&quot;:296.6875,&quot;currHeight&quot;:367.9375,&quot;currWidth&quot;:296.6875,&quot;natrualHeight&quot;:1828,&quot;natrualWidth&quot;:1474,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.7738395934446011,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLtN4bgPGVoeeUdxYUsMcyP0Ontz%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;LtN4bgPGVoeeUdxYUsMcyP0Ontz&quot;,&quot;image_type&quot;:&quot;image/png&quot;,&quot;size&quot;:185381,&quot;comments&quot;:[]},{&quot;uuid&quot;:&quot;efa8acea-bd44-4c14-9116-f95e4512e0a0&quot;,&quot;height&quot;:370.65625,&quot;width&quot;:266.59375,&quot;currHeight&quot;:370.65625,&quot;currWidth&quot;:266.59375,&quot;natrualHeight&quot;:2105,&quot;natrualWidth&quot;:1514,&quot;pluginName&quot;:&quot;imageUpload&quot;,&quot;scale&quot;:0.6779813033035532,&quot;src&quot;:&quot;https%3A%2F%2Finternal-api-drive-stream.feishu.cn%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLalgbnGXposp0XxmYjvcGmdHnBg%2F%3Fpreview_type%3D16&quot;,&quot;file_token&quot;:&quot;LalgbnGXposp0XxmYjvcGmdHnBg&quot;,&quot;image_type&quot;:&quot;image/jpeg&quot;,&quot;size&quot;:269863,&quot;comments&quot;:[]}]}" style="text-align: left;"><img src="https://attachments.gorgias.help/B9Zby7ZG4KexeNk3/hc/g5KDM28BMRmx9aBy/2025112709-88c24347-eeb2-4639-afd5-88bfc8e4788f-cleaning8910.jpg" style="width: 680px;" class="fr-fic fr-dib"></div><div data-type="grid"> </div> <div data-emoji-id="question">Can the keg and accessories be cleaned in a dishwasher?</div>No. The keg is made of Tritan, which is safe within a temperature range of 1&#x2013;90&#xB0;C. Prolonged exposure to temperatures above 90&#xB0;C may cause warping or deformation. We recommend hand-washing it with warm water. <div data-emoji-id="question">Are you having trouble cleaning the beer tubes and O-rings?</div>Since these are consumable parts, we recommend keeping a spare accessories kit on hand for easy replacement when needed. <h2 id="2main-unit-cleaning">2.Main Unit Cleaning&#xA0;</h2><div data-emoji-id="white_check_mark">Cleaning Guide&#xFF1A;</div>Step 1&#xFF1A;Open the top cover of the machine and remove the gas connector and beer outlet tube. Step 2&#xFF1A;Move the fermentation keg to a sink or basin. Step 3&#xFF1A;Wipe the interior of the machine with a soft cloth and clean water. Step 4&#xFF1A;Use a dry, soft cloth to absorb any remaining water. Step 5&#xFF1A;Once the machine is completely dry, close the top cover to prevent foreign objects from falling inside. <div data-emoji-id="large_green_circle">Attention:</div><ul start="1"><li data-list="bullet" style="font-family: Inter; font-size: 16px;">Before cleaning, make sure the power switch is turned off and the power cord is unplugged.</li><li data-list="bullet" style="font-family: Inter; font-size: 16px;">Use a soft, damp cloth to wipe the machine. Do not use abrasive cloths, scouring pads, or similar materials.</li></ul><div data-emoji-id="large_green_circle">Warning:</div><ul start="1"><li data-list="bullet" style="font-family: Inter; font-size: 16px;">Do not use solvents or harsh chemicals. Mild detergents are acceptable.</li><li data-list="bullet" style="font-family: Inter; font-size: 16px;">Do not pour water into the machine or immerse it in water.</li><li data-list="bullet" style="font-family: Inter; font-size: 16px;">Ensure the machine is completely dry before reconnecting to power and using it.</li><li data-list="bullet" style="font-family: Inter; font-size: 16px;">Never turn the machine upside down to drain residual water.</li></ul></div>

First Cleaning

Learn what voltage and frequency the iGulu S1 & F1 supports, whether you need a power converter, and how to safely connect your machine in different regions.

iGulu is designed for global use and supports a wide range of power standards, making it suitable for most countries and regions worldwide.<h3 data-start="351" data-end="384" id="supported-voltage--frequency">Supported Voltage &amp; Frequency</h3><ul data-start="410" data-end="462"><li data-start="410" data-end="434" style="font-family: Inter; font-size: 16px;">Voltage: 100&#x2013;240V~</li><li data-start="435" data-end="462" style="font-family: Inter; font-size: 16px;">Frequency: 50 / 60 Hz</li></ul>This means the machine automatically adapts to different electrical standards and can be safely used in regions such as:<ul data-start="585" data-end="712"><li data-start="585" data-end="611" style="font-family: Inter; font-size: 16px;">United States &amp; Canada</li><li data-start="612" data-end="622" style="font-family: Inter; font-size: 16px;">Europe</li><li data-start="623" data-end="641" style="font-family: Inter; font-size: 16px;">United Kingdom</li><li data-start="642" data-end="669" style="font-family: Inter; font-size: 16px;">Australia &amp; New Zealand</li><li data-start="670" data-end="712" style="font-family: Inter; font-size: 16px;">Most parts of Asia and the Middle East</li></ul>No manual voltage switching is required.<hr data-start="756" data-end="759"><h3 data-start="761" data-end="795" id="do-i-need-a-voltage-converter">Do I Need a Voltage Converter?</h3>In most cases, no voltage converter is needed.As long as your local power supply falls within&#xA0;100&#x2013;240V, 50/60Hz, the iGulu F1 can be plugged in directly. You may only need a plug adapter if the wall socket shape differs from your region&#x2019;s standard.<hr data-start="1185" data-end="1188"><h3 data-start="1190" data-end="1212" id="power-safety-notes">Power Safety Notes</h3>To ensure safe and stable operation:<ul data-start="1252" data-end="1471"><li data-start="1252" data-end="1307" style="font-family: Inter; font-size: 16px;">Always plug the machine directly into a wall outlet</li><li data-start="1308" data-end="1355" style="font-family: Inter; font-size: 16px;">Avoid using extension cords or power strips</li><li data-start="1356" data-end="1398" style="font-family: Inter; font-size: 16px;">Ensure the outlet is properly grounded</li><li data-start="1399" data-end="1471" style="font-family: Inter; font-size: 16px;">Do not use the machine with damaged cables or unstable power sources</li></ul>Following these guidelines helps protect both the machine and your brew.<hr data-start="1547" data-end="1550"><h3 data-start="1552" data-end="1571" id="still-not-sure">Still Not Sure?</h3>If you&#x2019;re unsure whether your local power supply is compatible, feel free to contact our support team with your country or region details:&#xA0;<a data-start="1718" data-end="1735" rel="noopener">support@igulu.com</a>We&#x2019;ll be happy to help confirm compatibility before you get started.

What Power Voltage & Frequency does iGulu support?

Need help with your iGulu machine or order? Our support team is here to assist.

Need urgent assistance? Our support line is available Monday–Saturday, 9 AM – 6 PM PST.

iGulu

Device Setup

Getting started

What can I brew with iGulu?

Do I need any prior brewing experience?

How long does it take to brew a drink?

How much does each batch make?

How long does the finished drink stay fresh?

Do you ship internationally and how does delivery work?

Do I need a CO₂ cylinder to get started?

Can I use iGulu kits with other machines?

Is it safe to brew alcoholic drinks at home?

Where are iGulu ingredients made?

Are there any allergens I should be aware of?

Do I need the app to use the machine?

Before you buy

How do I download the iGulu app?

How do I register or log in to my account?

How do I bind my machine?

APP Setup

Brewing Guide

Dispensing Guide

CO₂ Guide

Cleaning & Maintenance

User Guide

About Brew Kits

Equal-Pressure Bottles

CO₂ Cylinder

CO₂ Adapter

Tubes, Spouts, Keg Lid & Tap Handle

Kits & Accessories

What is Master Mode?

How do I activate Master Mode with Mater Card?

Why can't I activate Master Mode?

How can I activate Master Mode on my iGulu F1 machine if I did not receive the Master Card?

How do I use DIY brewing settings?

Can the Master Card be reused?

Is iGulu Master Mode compatible with all iGulu brewers?

Tips & Techniques for Experimental Brewing

DIY & Master Mode

Using the Machine

How to change my subscription brew kits?

How do I cancel my subscription?

How much do I pay at checkout?

What is the security deposit, and what does it cover?

What can I change in my subscription, and what can’t I change?

What happens after I cancel my subscription?

How do I return the device after cancellation?

How does the buyout option work?

What happens if I don’t return the device after cancellation?

Who owns the device during the subscription?

Who should I contact if I have questions about my subscription?

iGulu Subscription

Why can’t the app find my device?

Why does the device binding process time out?

Why does my device show offline in the app?

Why can’t I receive the verification code?

Why does it say my email/phone number is already registered?

Why can’t I log in due to an incorrect password?

APP Issues

What causes an iGulu F1 machine screen not to light up and how can it be fixed?

Why is my firmware upgrade stuck?

Why isn’t my machine cooling properly?

Device Issues

Why is my keg pressue too low?

Why is my keg pressure too high?

Why does my brew taste flat?

Why does my brew taste too sweet?

What happens if the power goes out during brewing?

Brewing & Fermentation Issues

Why is there too much foam when I pour my beer?

Why isn’t beer coming out?

How to dispense beer without a CO2 cylinder or if the cylinder is empty?

Why is my brew overflowing?

Dispensing Issues

Troubleshooting

Product Registration

How can I check the status and tracking of my iGulu order?

What if I need to update my shipping address or have questions about shipping fees?

What should I do if I receive my iGulu machine but some items like brew kits or accessories are missing?